Customer Relationship Management: Concept, Strategy, and Tools (Springer Texts in Business and Economics)
| Country | USA |
| Brand | Prentice Hall |
| Manufacturer | PRENTICE HALL |
| Binding | Hardcover |
| ItemPartNumber | illustrations |
| UnitCount | 1 |
| EANs | 9780133688399 |
| ReleaseDate | 0000-00-00 |