Crucial Confrontations: Tools for Resolving Broken Promises,

Condition - Very Good
The item shows wear from consistent use, but it remains in good condition and functions properly. Item may arrive with damaged packaging or be repackaged. It may be marked, have identifying markings on it, or have minor cosmetic damage. It may also be missing some parts/accessories or bundled items.

Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
Country USA
Manufacturer McGraw-Hill
Binding Paperback
ItemPartNumber 43192-345603
ReleaseDate 2004-08-26
UnitCount 1
UPCs 639785390756
EANs 8601300053950

Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior