Customer Relationship Management: Concept, Strategy, and Tools (Springer Texts in Business and Economics)
| Country | USA |
| Brand | New Directions |
| Manufacturer | New Directions |
| Binding | Paperback |
| ItemPartNumber | 9780811207898 |
| ReleaseDate | 1981-02-17 |
| UnitCount | 1 |
| EANs | 9780811207898 |