Five Star Service Advisor: How to communicate with customers and technicians to decrease conflict and increase profit
Please be aware orders placed now may not arrive in time for Christmas, please check delivery times.
Condition: USED (All books are in used condition)
Condition - Very Good The item shows wear from consistent use, but it remains in good condition and functions properly. Item may arrive with damaged packaging or be repackaged. It may be marked, have identifying markings on it, or have minor cosmetic damage. It may also be missing some parts/accessories or bundled items.
Five Star Service Advisor: How to communicate with customers and technicians to decrease conflict and increase profit
