How to Deal With Difficult People: Smart Tactics for Overcoming the Problem People in Your Life

How to Deal With Difficult People: Smart Tactics for Overcoming the Problem People in Your Life

Product ID: 0857085670 Condition: USED (All books in used condition)

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Condition - Very Good

The item shows wear from consistent use but remains in good condition. It may arrive with damaged packaging or be repackaged.

How to Deal With Difficult People: Smart Tactics for Overcoming the Problem People in Your Life

DON’T LET PROBLEM PEOPLE GET TO YOU!

Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with.

Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.

This book will help you to:

  • Understand what makes difficult people tick and how best to handle them
  • Learn ways to confidently stand up to others and resist the urge to attack back
  • Develop strategies to calmly navigate emotionally-charged situations
  • Deal with all kinds of difficult people – hostile, manipulative and the impossible
  • Know when to choose your battles, and when to walk away

Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people – to make your life less stressful and a great deal easier.

Technical Specifications

Country
USA
Brand
Wiley
Manufacturer
Capstone
Binding
Paperback
ReleaseDate
2015-01-07T00:00:01Z
UnitCount
1
EANs
9780857085672