Customer Relationship Management: Concept, Strategy, and Tools (Springer Texts in Business and Economics)
| Country | USA |
| Brand | IVP Academic |
| Manufacturer | IVP Academic |
| Binding | Paperback |
| ItemPartNumber | new-20170302-c0049946 |
| Model | new-20170302-c0049946 |
| ReleaseDate | 2002-09-12 |
| UnitCount | 1 |
| EANs | 9780877849421 |