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ISO 9001:2000 Internal Audits Made Easy

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ISO 9001:2000 Internal Audits Made Easy

ISO 9001:2000 Internal Audits Made Easy provides tools, techniques, and step-by-step guidelines for performing internal audits that are effective at improving the business and its bottom line. This fast-pace book is designed specifically for the internal auditor and describes in plain English how to:

* Use process models to help evaluate the effectiveness of processes and their interactions;

* Create effective and easy-to-use checklists for process-based audits;

* Tap into the expertise of the auditee to discover audit findings that will result in measurable improvements to the business;

* Report audit findings in a way that encourages timely, thorough corrective action;

* Calculate return on investment for corrective actions taken as a result of internal audits and communicate these successes throughout the organization.

Included with this book is a CD that includes all the tools to establish an effective audit process:

* 16 process models;

* A powerful internal audit checklist including what records to pull, whatto look for when you pull them, and how to evaluate the effectiveness of each process in your quality management system;

* Forms and templates to report the audit and track corrective actions.