ITSM: QuickStart Guide - The Simplified Beginner's Guide to IT

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ITSM: QuickStart Guide - The Simplified Beginner's Guide to IT Service Management
IT Service Management, Simplified

IT Service Management (ITSM) bridges the world of business with the world of technology. In ITSM For Beginners, ClydeBank Media traces the modern evolutions in information technology that precipitated the need and inspiration for ITSM.

The reader is treated to a comparative analysis of several ITSM philosophies and systematic components. From the core facets of ITIL (Information Technology Infrastructure Library) to more specialized ITSM frameworks such as ISO/IEC 20000 and eTOM, ITSM For Beginners offers readers a comprehensive look at the various theories and metrics that define ITSM.

In this book, Clydebank Media brings big ideas down to earth for the everyday reader. ITSM For Beginners is the perfect orientation guide for the IT Professionalâ€™s first forays into the culture and language of ITSM. The book is also a great choice for non-technical professionals seeking a more fruitful and seamless interface with IT personnel and assets.

You'll Learn...
- In-depth Summary and Analyses of core ITIL Life Cycle Phases and Sub-Components
- Case Studies in ITSM Application
- Getting Employees to â€œbuy inâ€ to ITSM by Implementing from the Bottom Up
- Creating and Leveraging â€œService Cataloguesâ€ to Clarify and Regiment IT Costs
- The Capability Maturity Model and its Five Evolutionary Stages
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We are so confident that methods outlined in this book will help you understand IT Service Management that we're willing to let you try the book risk-free. If you are not fully satisfied with the product, simply let us know and we will provide a 100% full refund. Thatâ€™s right, a 100% Money-Back Guarantee! What reason do you have to not give this book a try?

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ClydeBank Media LLC
All Rights Reserved
Country USA
Brand ClydeBank Media LLC
Manufacturer ClydeBank Media LLC
Binding Paperback
UnitCount 1
EANs 9781945051081
ReleaseDate 0000-00-00

Country	USA
Brand	ClydeBank Media LLC
Manufacturer	ClydeBank Media LLC
Binding	Paperback
UnitCount	1
EANs	9781945051081
ReleaseDate	0000-00-00

ITSM: QuickStart Guide - The Simplified Beginner's Guide to IT Service Management

IT Service Management, Simplified

You'll Learn...

A Risk-Free Purchase - No Questions Asked Money Back Guarantee

Scroll Up To The Top Of The Page And Click The Orange "Buy Now" Icon On The Right Side Right Now!

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