Customer Relationship Management: Concept, Strategy, and Tools (Springer Texts in Business and Economics)
| Country | USA |
| Brand | HarperOne |
| Manufacturer | HarperOne |
| Binding | Hardcover |
| ItemPartNumber | 9780060663261 |
| ReleaseDate | 2009-09-22 |
| UnitCount | 1 |
| EANs | 9780060663261 |