Customer Relationship Management: Concept, Strategy, and Tools (Springer Texts in Business and Economics)
| Country | USA |
| Brand | Wiley-Interscience |
| Manufacturer | Wrox |
| Binding | Paperback |
| ItemPartNumber | Illustrations |
| ReleaseDate | 2005-02-18 |
| UnitCount | 1 |
| UPCs | 723812478323 |
| EANs | 9780787966171 |