Customer Relationship Management: Concept, Strategy, and Tools (Springer Texts in Business and Economics)
| Country | USA |
| Brand | Workman |
| Manufacturer | Workman Publishing Company |
| Binding | Paperback |
| ItemPartNumber | WO-18723 |
| Warranty | No Warranty Applicable |
| ReleaseDate | 2016-04-05 |
| UnitCount | 1 |
| Format | Sticker Book |
| EANs | 9780761187233 |