Customer Relationship Management: Concept, Strategy, and Tools (Springer Texts in Business and Economics)
| Country | USA |
| Manufacturer | Dover Publications |
| Binding | Paperback |
| ItemPartNumber | new18-20150802-a119773 |
| ReleaseDate | 2010-06-23 |
| UnitCount | 1 |
| UPCs | 800759477227 |
| EANs | 0800759477227 |