The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance
| Country | USA |
| Brand | NavPress |
| Manufacturer | NavPress |
| Binding | Paperback |
| ItemPartNumber | Illustrations, unspecified |
| ReleaseDate | 2000-10-30 |
| UnitCount | 1 |
| Format | Illustrated |
| UPCs | 031809098615 |
| EANs | 9781576832165 |