Crucial Communication: Control Difficult Workplace Conversations Using Essential Dialogue Tools to Achieve Positive Results More Often
| Country | USA |
| Brand | Brand: Amsco Publications |
| Manufacturer | Omnibus Pr & Schirmer Trade Books |
| Binding | Paperback |
| UnitCount | 1 |
| EANs | 9780825617966 |
| ReleaseDate | 2000-12-31 |