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Dental Office Practice

The Mystery Patient's Guide to Gaining & Retaining Patients

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Condition: USED (All books are in used condition)

Condition - Very Good
The item shows wear from consistent use, but it remains in good condition and functions properly. Item may arrive with damaged packaging or be repackaged. It may be marked, have identifying markings on it, or have minor cosmetic damage. It may also be missing some parts/accessories or bundled items.

The Mystery Patient's Guide to Gaining & Retaining Patients
- Used Book in Good Condition
Patients entering a dental practice, either for the first time or as life-long customers, carry with them memories of past experience - good and bad - as well as cultural biases based on consumerism and the media. The dental team can ensure every experience will be a good one, for both the patient and the practice by understanding these attitudes and biases and taking measured steps to deal with them.
Country USA
Brand Brand: Pennwell Books
Manufacturer Pennwell Corp
Binding Hardcover
UnitCount 1
EANs 9780878146543
ReleaseDate 0000-00-00

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