The Qs-9000 Book: The Fast Track to Compliance

When the big-three auto makers adopt new quality standards, supplier companies must hustle to comply if they want to stay in business.

With QS-9000 (the auto industry version of ISO 9000) now mandated, the hustling is in full swing. This book explains what QS-9000 is all about, how to get certified quickly, and the how the process can produce genuine benefits by:

** augmenting ongoing quality efforts ** creating a well-organized operation with highly trained and motivated employees ** instilling greater customer confidence and satisfaction ** producing more carefully thought-out processes and products JOHN T. RABBIT (Plano, TX) is vice-president of quality and procurement with Span Instruments, Inc. PETER A. BERGH (Foxboro, MA) is director of marketing and business development at The Foxboro Company. They are co-authors of The ISO 9000 Book (also Amacom).