Customer Relationship Management: Concept, Strategy, and Tools (Springer Texts in Business and Economics)
| Country | USA |
| Brand | Penguin Classics |
| Manufacturer | Penguin Classics |
| Binding | Paperback |
| ItemPartNumber | 9780141441788 |
| Color | Grey |
| ReleaseDate | 2009-06-30 |
| UnitCount | 1 |
| EANs | 9780141441788 |