The Toyota Way to Service Excellence: Lean Transformation in

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The Toyota Way to Service Excellence: Lean Transformation in Service Organizations
Country USA
Brand McGraw-Hill Education
Manufacturer McGraw Hill
Binding Hardcover
ItemPartNumber 9781259641107
UnitCount 1
EANs 9781259641107
ReleaseDate 0000-00-00

The Toyota Way to Service Excellence: Lean Transformation in Service Organizations