Five Star Service, One Star Budget: How to Create Magic Moments for Your Customers That Get You Noticed, Remembered and Referred
| Country | USA |
| Brand | Harmony Books |
| Manufacturer | Harmony Books |
| Binding | Hardcover |
| ReleaseDate | 1990-10-28 |
| UnitCount | 1 |
| EANs | 9780517573518 |