Customer Relationship Management: Concept, Strategy, and Tools (Springer Texts in Business and Economics)
| Country | USA |
| Brand | CQ Press |
| Manufacturer | CQ Press |
| Binding | Paperback |
| ItemPartNumber | illustrations |
| ReleaseDate | 2008-10-21 |
| UnitCount | 1 |
| EANs | 9780872895973 |