Customer Relationship Management: Concept, Strategy, and Tools (Springer Texts in Business and Economics)
| Country | USA |
| Brand | Bloomsbury |
| Manufacturer | Rockport Publishers |
| Binding | Hardcover |
| ItemPartNumber | 195001 |
| ReleaseDate | 2012-02-01 |
| UnitCount | 1 |
| UPCs | 884138653051 |
| EANs | 0080665008061 |