You Can't Coach Quit: How to Create a Winning Dental Practice for Your Success

Lynne Leggett is not your typical dental practice management coach/consultant. She has over 25 years of business experience across a wide range of industries. She has also spent many years coaching basketball at every level except college, from 5-year-olds to Amateur Athletic Union players competing for Division I and II college scholarships. She knows how to coach to each player’s abilities and maximize their individual contributions to the team.

In this book, she combines the lessons of those experiences into a playbook for dental practice success unlike any other. You’ll learn:

1. The role of the dentist/owner as the head coach
2. Why not all practice employees are “team members”
3. How the qualities of a true team make a difference to your practice and your patients
4. How to build a true team and put every member of your team in a position to win
5. Why focusing only on process improvements, efficiencies, or new equipment will not give you the practice you want or the practice your patients need
6. Why every practice must have defined mission and vision statements
7. The detailed questions you need to ask yourself to define your practice’s systems and processes
8. The critical differences between mindset and attitude
9. How showing appreciation and gratitude makes for happier team members, and can be more motivating than money
10. How to create the practice culture that helps decrease your stress, meet your goals, and allows you to enjoy taking care of your patients

Lynne’s no-nonsense approach will help you and your practice reach your full potential, guide you to deliver the best patient care and customer experience, and enable you to increase productivity and profitability.