Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business

Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

Jab, Jab, Jab, Right Hook: How to Tell Your Story in a Noisy Social World

The Million-Dollar Financial Advisor: Powerful Lessons and Proven Strategies from Top Producers

How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients

Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer

The Strategic Customer Success Manager: A Blueprint for Elevating Your Impact and Advancing Your Career

The Experience Economy, With a New Preface by the Authors: Competing for Customer Time, Attention, and Money

AI First: The Playbook for a Future-Proof Business and Brand

The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results