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Uncommon Service: How to Win by Putting Customers at the Core of Your Business
POR
Uncommon Service: How to Win by Putting Customers at the Core of Your Business

This is Service Design Thinking: Basics, Tools, Cases
R 1,036
This is Service Design Thinking: Basics, Tools, Cases

25 Ways to Win with People: How to Make Others Feel Like a Million Bucks
R 727
25 Ways to Win with People: How to Make Others Feel Like a Million Bucks

The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets
R 604
The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets

Sales Force Management: Leadership, Innovation, Technology
R 1,195
Sales Force Management: Leadership, Innovation, Technology

Customer Service: A Practical Approach
R 791
Customer Service: A Practical Approach

The Cornell School of Hotel Administration on Hospitality: Cutting Edge Thinking and Practice
R 843
The Cornell School of Hotel Administration on Hospitality: Cutting Edge Thinking and Practice

Selling with Love: Earn with Integrity and Expand Your Impact
R 650
Selling with Love: Earn with Integrity and Expand Your Impact

Sell with a Story
R 1,000
Sell with a Story

The Harvard Business Review Sales Management Handbook: How to Lead High-Performing Sales Teams (HBR Handbooks)
R 926
The Harvard Business Review Sales Management Handbook: How to Lead High-Performing Sales Teams (HBR Handbooks)

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