The Real-Time Contact Center: Strategies, Tactics, and

Condition - Very Good
The item shows wear from consistent use, but it remains in good condition and functions properly. Item may arrive with damaged packaging or be repackaged. It may be marked, have identifying markings on it, or have minor cosmetic damage. It may also be missing some parts/accessories or bundled items.

The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building a Profitable Service and Sales Operation
Country USA
Brand Amacom
Manufacturer AMACOM
Binding Paperback
ItemPartNumber black & white illustrations
ReleaseDate 2005-08-26
UnitCount 1
EANs 9780814414439

The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building a Profitable Service and Sales Operation